Privacy policy

Privacy policy

Dymeco, established at Molzelehof 7, 9041 Oostakker, is responsible for the processing of personal data as set out in this privacy statement.

Contact details:

Molzelehof 7, 9041 Oostakker

0472 05 51 91

Stefaan De Rijcke is Dymeco’s data protection officer We can be reached at

Personal data we process

Dymeco does not process any personal data that may be left on our site. Nor do we use social media plugins.

Special and/or sensitive personal data that we process

Our website and/or service has no intention of collecting information about website visitors under the age of 16. Unless they have parental or guardian permission. However, we cannot verify whether a visitor is over 16 years of age. We encourage parents to be involved in their children’s online activities in order to prevent the collection of information about children without parental consent. If you believe that we have collected personal information about a minor without that consent, please contact us at and we will delete that information.

For what purpose and on what basis we process personal data

Dymeco processes your personal data for the following purposes:

To be able to call you (if telephone number is left behind) or e-mail you if this is necessary to carry out our services

Automated decision-making

Dymeco does not make decisions based on automated processing on matters that may have (significant) consequences for individuals. These decisions are made by computer programs or systems without an individual (e.g., a Dymeco employee) being involved. Dymeco does not use computer programs or systems.

How long we retain personal data

Dymeco will not retain your personal data longer than is strictly necessary to achieve the purposes for which your data are received via the address. We use the following retention periods for the following (categories of) personal data: as long as necessary to process the contact request.

Sharing personal data with third parties

Dymeco will only provide to third parties and only if this is necessary for the performance of our agreement with you or to comply with a legal obligation.

Cookies, or similar techniques, that we use

Dymeco uses functional, analytical and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone the first time you visit this website.

Dymeco therefore uses cookies with a purely technical functionality. These ensure that the website works properly and that, for example, your preferred settings are remembered. These cookies are also used to make the website work properly and to optimise it. In addition, we place cookies that track your surfing behaviour so that we can offer customised content and advertisements.

On your first visit to our website, we already informed you about these cookies and asked permission to place them.

You can unsubscribe from cookies by setting your internet browser so that it no longer stores cookies. In addition, you can also delete all information previously stored via your browser settings.

Viewing, adjusting or deleting data

You have the right to view, correct or delete your personal data. In addition, you have the right to withdraw your consent to data processing or object to the processing of your personal data by Dymeco and the right to data transfer. This means that you can submit a request to us to send the personal data we hold about you in a computer file to you or another organisation you have mentioned.

You can send a request to inspect, correct, delete, treat or revoke your consent or objection to the processing of your personal data to

To ensure that the request for inspection has been made by you, we ask you to enclose a copy of your proof of identity with the request. In this copy, make your passport photo, address, date of birth, barcode (or other digital code), identity card number and the national register number black. This is to protect your privacy. We will respond to your request as soon as possible, but within four weeks.

Dymeco would also like to point out that you have the option of submitting a complaint to the national supervisory authority, the Personal Data Authority. You can do so via the following link:

How we secure personal data

Dymeco takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorised access, unwanted disclosure and unauthorised modification. If you have the impression that your data is not properly secured or there are indications of misuse, please contact us at